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Interworking

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Dialing from within other applications by hotkey
Mark a phone number in the another application and hit the break key (or another configured Hotkey). The marked phone number is transmitted into the clipboard and then dialed from xtelsio CTI Client.

Configuration: Menu > Options > Interworking

This option can be used, e.g., in connection with the Outlook contacts. In this case the most comfortable setting is: Hotkey = [Break Key] + [auto select field content]. Therefore it is enough to place the cursor in the phone number field and to hit the break key.

Tip: Under [Options > Telephony > Answer call with] the same same hotkey can be also configured for accepting and hang up.



Dialing from within other applications by middle mouse key
Click with the middle mouse key on a phone number in any application. The xtelsio CTI Client tries to recognise the phone number and popups a small menu to initiate the call. More infos...

The OCR Dial is to be activated:

[Options > Interworking > Dialing from within other Applications]

Example Screenshot: Outlook Contact Form


Dialing from within other applications via the "TAPI-Connector" (TAPI driver) With the installation of xtelsio CTI Client a TAPI driver is installed which can be used by other TAPI applications to dial and drop calls. The TAPI driver passes on these actions to the active Client who dials the entire phone number then over its configured TAPI device.

ActiveX-Control for phone number dialing and display The ActiveX Control can be used in other applications to dial phone numbers and to process incoming and outgoing call events. The ActiveX-Control is supported by Professional-Version only.
Further infos see example with Access.


Dial by Numeric Key Pad
You can dial phone numbers by numeric keypad if CTI Client is active in the background.

Configuration: Menu > Options > Interworking



Control of other applications
With activation of this option an additional button become visible below the input line, by which you can transfer - for example - current phone number or also any data fields to another application.
The transmission is based on keyboard control sequences.