Dial Settings
Location • PBX • Format of Phone Numbers • Dial • Consultation / Hold • Error Handling
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Configuration Dialog: [Options > TAPI Devices > Dial Settings > Consultation Call/Hold] Execute consultation call in: ... two steps: In the first step the consultation call is introduced (dial tone) and then the target phone number is dialed. This mode is supported by most TAPI drivers. one step: The TAPI consultation command gets the target phone number. The TAPI driver carries out the consultation call in one step (hold the active call + dial target phone number). It seems that more TAPI drivers have problems with this mode.