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Configuration Dialog: [Options > Outlook]
Outlook Add-In
The Outlook Add-In offers a toolbar in Outlook with following functions: Gerneral Functions: Enter phone numbers manually and dial it Hang Up Pickup an incoming call from another phone E-Mail related Actions: Display of related phone numbers if the current e-mail address was found in xtelsio CTI Client. For this function you need to link the outlook contacts in the CTI Client. Dialing found numbers. Display the contact form in Outlook or in the CTI Client. Contact related Actions: Display and dial contact phone numbers. Journal related Actions: Display and dial the phone number of a journal entry. If a contact is assigned to the journal entry you can open it. Activate the Outlook Add-In: The outlook Add-In can be activated/deactivated via registry enties After activation you should see an additional tool bar in Outlook. You can show or hide the Add-In in Outlook manually via: [View > Toolbars > Customize...] Here you should see the toolbar "xtelsio CTI Client Add-In". Hints: If the Add-In is visible but it doesn't show any reaction to mouse clicks, you need to activate the Add-In again. The Outlook Add-In is only supported in the Professional version.
Log calls in Outlook
See Journal