Dial Settings
Location • PBX • Format of Phone Numbers • Dial • Consultation / Hold • Error Handling
<< Up >> | ### Format of Phone Numbers | Page Index
Extended Settings

Configuration Dialog: [Options > TAPI Devices > Dial Settings > Format of Phone Numbers] According to TAPI driver phone numbers are indicated in different formats. To work internal with a homogeneous mapping, the format of the indicated phone numbers is needed. If no outside line access code is set, nationa numbers should start with "0" and international number s with "00". Is the outside line access code included in reported phone numbers?: In PBX-systems with configured outside line access code the reported phone numbers are probably sent with the outside line access code. The format of the reported phone numbers is shown in the TAPI monitor (Main menu > Options > Start TAPI-Monitor). Start the TAPI monitor and use e.g. your mobile phone to dial to your telephone. Automatic configuration: If this option is activated, the format of the reported phone numbers is analyzed automatically. The automatism evaluates all outgoing TAPI-initiated calls. You must dial therefore at least one national phone number with xtelsio CTI Client so that the automatic recognition is carried out. Then also all incoming calls should be indicated with correctly formatted phone numbers. Test: The entries in the call journal should begin with "0" for national phone numbers and with "00" for international phone numbers (without outside line access code).