Enjoy the Comfort of Computer Supported Telephony
– with xtelsio CTI Solutions – |
Imagine: Your telephone rings and you see the name of the caller and all contact info and notes on your screen — you answer the call with a mouse click — you enter some call notes, later also visible for others in your team — and, at end of conversation, a call journal entry is created. |
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| Imagine: You simply click on a phone number in an email, on a web page or a data form (with the middle mouse key) — a small popup-dial-menu displays the number again — and, with a second mouse click, you can dial it. |
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Imagine: Your telephone rings — a control-sequence transfers the caller or record ID to another (non-TAPI) application and starts application-specific caller ID processing.
These are only three examples of CTI (computer telephony integration), supported by xtelsio.
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xtelsio TAPI Driver for Asterisk™ supports dialing and hanging up and informs your TAPI application about incoming and outgoing calls including the caller and called ID, and this for multiple lines of one or several Asterisk systems. You can initiate calls directly from within Microsoft Outlook®, ACT® or any other TAPI application. For snom phones, you can activate a direct control mode - this allows to initiate calls in hands-free mode and to accept incoming calls.
More infos... |
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xtelsio TAPI Driver for snom phones supports basic TAPI functions like dialing and hanging up and informs your TAPI application about incoming and outgoing calls including the caller and called ID. You can initiate calls directly from within Microsoft Outlook®, ACT® or any other TAPI application. The TAPI driver was tested with snom 190 and snom 360.
More infos... |
Example Configuration |
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xtelsio CTI Server allows to use several xtelsio CTI Clients in a network enviroment of a PBX with TAPI driver. In addition, if the client PC is switched off, a server-based call journal is activated which logs all phone calls. xtelsio CTI Server runs under Windows 98, XP or Windows 200X.
More infos... |
Disclaimer: Despite careful control of the content, we do not accept liability for the content of external links. Exclusively their operating authorities are responsible for the content of the linked pages.
Outlook and Access are a registered trade marks of Microsoft Corpration, ACT! is a registered trademark in USA and other countries. All property rights lie on Interact Commerce corporation, an enterprise of Best Software, Scottsdale, AZ, USA. Asterisk is a registered trade mark of the Digium Inc.
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