Some column types are of special importance: ID: With the Record-ID the records are referenced uniquely. Linked data sources should contain the Record-ID in the first column. If no Record-ID is available, the CTI Client references the records by the name columns.
Name, First name, Company: These columns are to be labeled usually as name columns to use these for record-name.
Phone number (Telephone, Mobile, Pager,... ): Columns labeled as a phone number are considered at the display of phone numbers and the search for phone numbers.
TelNote: If this field is located immediately behind a telephone field, this field is then used as a short comment to the phone number. The content of the field is shown then behind the phone number in parenthesis.
Fax: Fax-numbers are handled similarly as normal telephone numbers are. However, these are not shown in the folder structure by default (you can remove his restriction in the folder properties).
EMail: If a record contains e-mail fields, a new e-mail can be created then directly. A click onto the e-mail button opens the corresponding window of the Default-Mail-Client (for example Outlook).
Country Code, City Code, PbxBaseNumber, + Telephone Number / Extension: Phone numbers may be stored separated onto several columns, so what every column contains one component. By means of these columns types the Client can re-assemble the complete phone number. The related fields must follow each other in the tab-order. The tab-order can be set in the data form.
URL, Homepage, Folder, File: If you activate the option "Show default icon" for these types, an icon-button is shown left to the edit field in the data form.
Modification: (Date and time of last modification of the record): This information can be used by the application for data-cache update.
Date of Birth: The Client can be used also for birthday warnings. Hint: This function can be suppressed in folder properties dialog.
Group: With search filter "group" you can search in these columns.
Unknown ?: If a data source contains columns that do not correspond to any of the predefined types then assign the type ’?’.
For all other column types there is no special processing. But it is recommended to typecast as many columns as possible. By means of the type and category the program can assign columns automatically during data copying between folders. |