The following notes are used to configure the CTI Client in conjunction with COMfortel-Dxxx IP phones.

For COMfortel-Dxxx phones, the configuration instructions are basically the same as for Snom phones.
See:

• Connection
• Dial
• Action-URLs
• More
• FAQ (for example: Incoming calls will not be displayed)

TAPI / CTI

• For the COMfortel-Dxxx phones, the CTI Client includes a built-in driver - so no stand-alone TAPI driver is offered.
• However, the CTI Client provides a "CTI Client TAPI-Connector" in the Windows system , which can be integrated in other TAPI applications.
  By this way, TAPI control is enabled for COMfortel-Dxxx phones indirectly via the xtelsio CTI Client.

Special notes for COMfortel telephones

Supported COMfortel telephones

• COMfortel D-Series

Supported Functions

Dial Hang Up Answer Hold

Consultation + Transfer BlindTransfer in conversation BlindTransfer on call

Configuration for CTI dialing

1. Open the COMfortel web configuration in your browser.
2. Click [Access] in the menu on the left.
   • Enable "Allow Action URLs".
     • This is necessary for actions such as dialing and hanging up.
   • Generate a token or mark and copy an existing token.
     • You then enter this token in the CTI Client under [Options > PhoneDialog (TAPI device) > Driver configuration > Security token] and check it with "Test".

Configuration for call display

1. Open the COMfortel web configuration in your browser.
2. Click [Access] in the menu on the left.
3. Enter the IP address of your computer under "Action URL Server" with reference to TCP port 8080.
   

   Examples:
   http://192.168.0.201:8080		If your computer has a fixed IP address.
   http://PC-XYZ:8080		If your computer often receives a new IP address via DHCP, the computer name must be entered.
   Hints:		The phone then sends call events to the CTI Client, which receives them on TCP port 8080. If port 8080 is already in use on the PC, you can use a different port (e.g. 8081). Only HTTP is supported for receiving the call events (no HTTPS).

Limitations

• The call events are sent from the phone with a 1-2 second delay. The CTI/TAPI application therefore also reacts with a slight delay.

COMfortel is a registered trademark of Auerswald GmbH & Co. KG. (www.auerswald.de)