[Options > Telephony]
Dialing from within other applications
Dial by hotkey: Enable this option, to dial from other applications by hotkey, to accept or hang up calls. More infos...
by clicking on any phone number: Enable this option to dial from other applications by mouse click and OCR phone number recognition.More infos...
by URL Link: Enable this option to dial from within Web pages that contain numbers with specially formatted links. More infos...
via Ctrl+C+C: This is a special function for Terminal Server or RDP sessions as well as virtual environments. More infos...
With the installation of CTI Client a TAPI driver is installed which can be used by other TAPI applications to dial and drop calls as well as call display.More infos...
Select the options you want to use via the TAPI connector.
Outside line access code: The other TAPI application should always dial the number without outside line access code. If necessary, the outside line can be configured in the CTI Client. If the other TAPI application nevertheless transmits the numbers with outside line access, you must make this known in the CTI Client under [Options > Telephony > Advanced Settings > Dialing via "CTI Client TAPI Connector" transfers the number with outside line access].
Answer call: In this field you can assign a hotkey for "answer call". Optionally, this hotkey can be used for "hang up" and "preparing dial" too.
Hang up: In this field you can assign a hotkey for "Hang up" only.
Prepare dial: This hotkey displays the default phone dialog in the foreground and assigns the input focus.
You can also assign one of the keys [+] [-] [*] [/] of the numeric keypad as a hotkey. However, this key can not be used otherwise.
More global and local hot keys for telephony can be assigned under [Options > Customize > Hotkeys].
Set default PhoneDialog
If you have configured multiple PhoneDiaolgs, you can specify which should be used as "Standard PhoneDialog". If none is selected, the first PhoneDialog in the first PhoneStack is used automatically.
Example: If you select a number in the phone book, this is transferred to the "Standard PhoneDialog".
Interval: Specifies the length of the timer, in seconds, until the number is redialed.
Maximum duration: Determines the total number of minutes until the redial is terminated.
Start redial automatically: Select this option to automatically start redial on "busy" and/or "not reached".
Show new destination number for outgoing calls: If the called party has set a call forwarding, a new destination number may be signalized. By default this number is ignored, because the jounal should show the originally dialled number.
Dial via Assisted Telephony passes the number with outside line access code:
Determines if dial via "Assisted Telephony" passes the number with or without an outside line access code.
Show incoming calls with delay: This value determines the delay in milliseconds, the contact information of an incoming call is to be displayed or updated, for example in the history or the notes.