Using a "Busylight" you can indicate your colleagues if you are on a call, do not want to be disturbed or if you are ready to answer a call.
The CTI Client offers from version 3.0.026 support for "Kuando™ Busylight". Information about this device, see www.busylight.com.
Activate Busylight
Activate under [Options > Customize > Components and plug-ins] the component "Busylight". After an application restart you can open the Busylight configuration via the main menu [Options > Telephony > Busylight].
Busylight status indications
Per Busylight, both the ringing and the presence status can be signalized. The display of the busy status (incl. Call Forwarding / Do Not Disturb, and missed calls) can be set individually for each PhoneDialog. Information and requirements to display the presence status ...
The colors and flashing modes can be customized in the configuration under [Options > Telephony > Busylight].Help for Busylight configuration ...
Hint: The configuration is saved in the working directory in the file "\cfg\busylight_mgr.xml". To transfer a custom color and flashing mode configuration to other workstations, simply copy this file to the respective computers.
ID Busylight state Meaning for call/presence status Color Blinking mode 1 ready Call status: Phone is idle, receiver on hook.
Presence:
ready green off 2 not ready Call status: Call forwarding and/or Do Not Disturb is set blue off 3 in conversation Call status: Phone is busy, off-hook red off 4 Incoming call Call status: Incoming call green flashing 5 error condition Call status: e.g. TAPI line could not be opened. orange off 6 Missed Calls Call status: One or more missed calls green fast flashing 7 Away Presence: 
Absent from work blue off 8 Right back Presence: 
Back at work soon blue off 9 pause Presence: 
pause blue off 10 Busy Presence: 
busy blue off 11 Meeting Presence: 
in a meeting blue off 12 Private Presence: 
not ready for work (holiday, sick, ...) blue off 13 External Presence: 
Out of office (field service, business trip, etc.) blue off 14 Please do not disturb. Presence: 
please do not disturb blue off 15 Holiday Presence: 
holidays, days off blue off 16 Message Presence: 
Status with message blue off